Very friendly and helpful. Great customer service. No complaints

Wonderful stay. Will do it again.

Very happy with the friendliness and helpfulness of the customer service department, especially Carly and Jami. The cleaning team was also very friendly.

Loved our stay at Parrothead, will definitely vacation here again!

Very pleasant working with staff. Had it alter the plan to include a pet, and handled quickly and efficiently over the phone.

This is a great and very affordable locale. Ive spent the same amount on a hotel room that offered very little in the way of access to attractions, and with less than 1/16 the space. Lots of indoor and outdoor space for activities. Laundry and Kitchen alone make it easy to move in and set up camp. And you feel right at home. If you book this place to fill all the sleeping space it would be like making money for the entire trip.

Very thorough

Same place every year so it must work

This location was perfect. We were less than a mile from downtown and only about 2 miles from the beach. So a nice and quiet location, but just a short drive or walk to attractions.

We needed minimal help, but when I did email with the members of your team, I always got quick and informative responses.

We hope to be back again soon! We absolutely loved our stay!

Great professional staff

Great stay, Amazing property!

Quick response from your team when we needed space heaters for unseasonably cold nights! Thank you!

Really enjoyed the big cottage, perfect for a large group.

This is a beautiful attractively decorated cosy little spot for our family to enjoy and weekend getaway! We especially appreciated the special touches and attention to details... there were extras in the kitchen and child care accessories.

I did not work with anyone, just a computer.

Very relaxing and quiet!

Had to call upon arrival due to a couple of minor issues and those were addressed first thing the next morning. Everyone we spoke with was great! Thank you to Reed, Jami, Carly and Kevin!

It was an enjoyable stay except for the wind and cold that week, but would do it all over again. We really liked the property. Want to come in the summer to enjoy the pool, guest house, etc. (It would have been nice if the Road Commission had notified Lake MI Cottages of the construction so we too would have been informed to be re-routed to get there as we had no clue.) But we made it with the help of a local resident, and after that it was great!!!

Stand up service, very accessible team, highly responsive, incredibly accomodating

Very friendly, helpful and responsive!

We appreciated the immediate responses we received from the rental team to our every question.

Thank you for sharing this wonderful place.

Your team members were pleasant, responsive and efficient.

We had a really lovely vacation - thank you!

Your team was great and had wonderful customer service

Our group truly enjoyed our stay at your property. The place was beautiful, clean, and peaceful and we got to the point where we didn't even want to leave. Looking forward to staying there again.